When I started working in a hotel, I had no idea what the Executive Housekeeper does. Having worked with different hotels/ properties did I realize that the duties and responsibilities of an Executive Housekeeper depends on many factors such as size, function, service offered and others that may be assigned by the General Manager.
She or He is responsible in ensuring the maximum standard of service to all guestrooms, public areas, function rooms, storage areas, work areas and Flower shop. Upholstery shop and garden/ landscaping can be either assigned either with the Exec. Housekeeper or Director of Engineering.
Responsible for hiring, performance evaluation, preparing annual budget and capital expenditure, cost control for linen, uniform and machinery, maintains adequate inventory levels of par stock of linen, towels, guest supplies and office supplies, close control of manning level, control expenses and coordinates with other department heads.
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