Handling of Departmental Issues

I had a presentation this afternoon regarding some issues in the department that need to be corrected. The topic was about Laundry and Housekeeping Operation.
First I spoke about learning as a continuous process and that there were three primary senses Housekeeper's use in order for learning process to take place, they are senses of listening, seeing and touching.When we listen around 25% TO 50% of learning takes place, when we see how things are done 50% to 75% of learning takes place but the most important part is when we use the sense of touch which is hands-on learning, 75% to 100% of learning takes place.Then we discuss the issues one by one with corrective measures. After summarizing the issues with recommended procedures, it is time for them to put corrective measures into action.