Linen And Uniform Room Operation

Operating Linen and Uniform Room differs from one hotel brand to another. It all depends on the different function and operational needs of the hotel. With these various functions, Linen & Uniform Room Operation can be difficult without policies and procedures in place. Policies such as:

• Opening and Closing time ; the linen/uniform room should be open within employees available shift. Let's say there are three shifts;

6:00 AM to 2:00 PM; 2:00 PM to 10:00 PM; 10:00 PM to 6:00 AM
Opening and Closing time can be scheduled as;
5:30 AM to 9:30 AM; 1:30 PM to 5:30 PM; 9:30 PM to 1:30 AM
Depending on the load of work assigned, timings and manpower can be
adjusted according to the operational needs.

• Uniform : Employees are issued three sets of uniform each. For larger properties, uniforms are being laundered inside the hotel. They can be allowed to keep their uniform inside their locker and when it is dirty they return the uniform to the Linen room on "Exchange Basis," dirty in exchange with cleaned ones.
• Rooms Linen: Rooms linen can either be distributed to the Room Attendant's respective Floor Linen Room by the Linen Attendant or the Room Attendants take their linen carts supplied with required linen to their respective floor assignment.
• Food & Beverage Linen; Are being issued through the linen room with authorized requisition form from the Food & Beverage Manager or Banqueting Manager.