Saturday, July 11, 2009

Learning How to Sew A Dress

I had an aunt who was a dressmaker. As a teenager she taught me how to stitch my own dress. At that time we had 2 sewing machine at home so it was very easy for me to practice. First she asked me to stitch a cloth on a straight line and at the same time cautioned me to be extra careful not to let my finger near the needle. I bear it in mind to be careful and continued practicing till she was convinced that I can stitched steadily and can control the machine. Second step was how to do the measurement starting from the neck, arms, arm hole (which was from the shoulder and arm pit then back to the shoulder), chest, waist, 1st hip, second hip and lenght from waist to the knee or ankle in case of long skirt. Third step was showing me how to write those measurements into the spread sheet of manila paper, drawn lines and connect each line including one inch allowance extension on edges. Fourth step was to do the same procedure but this time she gave me a cheap cloth that I can start with. Fifth step was to stitch the cloth material. It took me 5 hours to finish the dress since I had to stitch, unstitched and re-stitched especially where I had to stitched the zipper. As I continued my stitching hobbies I was able to stitch my own trouser as well. Because of this experienced I was able to stitched my own dress and able to direct the tailor in the hotel because I know about stitching.

Gulf Region Expatriates/Contract Workers Insight

My hotel experiences were mainly from the middle east and the gulf countries. Gulf countries are Saudi Arabia, Kuwait, Qatar, Oman, Bahrain and United Arab Emirates. I have worked in Kuwait for almost eight years, Qatar for nine years and Oman for a month. Businesses in the Gulf Region hired their employees from different parts of the world. Most of them were contract workers with one to two years contract. Contract workers were given free two-way ticket , one way was when they come to work in the region and the second ticket will be when they finished or completed their contract. They were also provided with food and accomodation and for hotel employees, a games room, kitchen area, t.v. room, prayer room, a playground and many others. Health and Medical assistance were free and every year contract workers were being scheduled for medical check-up and Health Authorities ensured that each and every company in the region complies with it. Most contract worker or expatriate stayed in the gulf for almost a decade or even more because of the benefits provided to them.

Friday, July 10, 2009

Sand Dunes Experience

I often go to beaches while I was working in the Gulf Region. My colleagues and some of my staff used to go for swimming especially where the sand dunes were located. I enjoyed and at the same time will catch my breath when I saw cars on a very steep angle of the sand dunes. Most of the time there are group of four wheel drive cars having a race on the sand dunes. When those drivers came down in groups to the beach and saw that most of them were young drivers, I was shocked and couldn't believe that they can put their lives at risk just for fun of it. Everytime I watched the race events or competition going on at the sand dunes, I couldn' help but imagine what might have happened if the car will roll over from top of the sand dunes to the bottom.

One day our General Manager proposes a Management picnic at the beach which is around 30 minutes further than the beach I used to go by car. We were altogether had 12 four wheel drive cars to fill-up and occupy. When we reached the side of the sand dunes, all the drivers got off from their cars and started releasing the air from the tires to the level that they were almost flat to the ground. I was nervous since we were told that we all gonna pass by the sand dunes to reach the picnic site. We were all on top of the sand dunes and each driver was trying to find the easy way to reach the site when suddenly our driver just yell and say "Hang on" and after that he pushes the car accelerator as far as he could and then we found ourselves sort of flying on the air and the car for some reason did not roll over but instead we landed with the wheels hitting the ground first and the jolt created bruises on different parts of our body and my bruise didn't entirely dissappear for almost a year.

Executive Housekeeper & Director of Engineering Conference

It was year 2000 when I was sent by our company to attend the Executive Housekeepers and Director of Engineering Conference in South Africa. I have met African citizens and even had at least 12 employees in my department but I have no idea about their culture and traditions. We arrived in Johannesburg South Africa and met the natives. They were all friendly and excited to mingle with us. Everybody in our group had pictures taken with the native africans beside them. There was a show and presentation where they did their native dancing with male and female together. It was phenomenal and for us it is something very exciting and different. The next day we boarded a tourist bus and taken to a place and asked to board a truck with bars on side of the truck. The driver of the truck drove it to a place not inhabited by humans. Only when we saw animals like tigers, lions, giraffe, hippotamus, and lots of animals beside the truck and from one corner to the next did we realize the purpose of the side bars on the truck. We were all mesmerised with what we saw. After that experience, our tour guide lead us to a room with slide projector and other items used for show or cinema. They showed a film about a group of lions where each lion had a specific task or obligation to perform in order to survive. Then the film about the lion's family member was re-integrated with how the company can survive with each member doing what he or she is supposed to do. I have attended other conferences but this was the most exciting conference I ever had.

Saturday, July 4, 2009

FLOWERSHOP

Housekeeping Department in the Gulf Region is usually in charge of Flowershop operation. Flowers and items or tools needed in its operation are ordered in Holland. Most Florist I had known were from Philippines. Florist used wet oasis for fresh flower arrangements and dried oasis for dried flower arrangements. Wet oasis are green in color while the dried oasis are brown color. Plant cutter, thin wires, ribbons with diferrent width and colours, pots and saucers, flower baskets, clear tapes, pedestal, hanging plant pots etc. were the basic requirements in running a flowershop. Types of flower arrrangements are flower centerpiece in different lengths, round centerpiece, one sided flower arrangement, big round centerpiece, pedestal flower arrangement or hanging flower arrangement or a bud vase/ single flower arrangement and other arrangements that the customer might requests the florist.

Inventory of Plants

There was a period in my life as an Executive Housekeeper where I was asked to handle the gardening and landscaping of the hotel instead of the upholstery shop which was assigned to the Director of Engineering. The hotel had an approximately 5 acres in size including the hotel and its sorroundings I used to make jokes and tell my colleagues that I needed a roller skating to tour the hotel. Landscaping and gardening were inside and outside of the hotel. Everyday during my tour of the hotel I found plants either missing or dying. The landscape and gardening supervisor will then make a list of plants that needed replacement and I in turn will make a requisition and passed on to the Financial Controller. One day I was asked to make inventory of plants inside and outside the hotel. It took me two days to propose the inventory plan. I asked the hotel printer and designer to make a map and drawings of landscape where each type of plants were located. With the name of plants indicated on the map then it was easy for me to make a copy and cross out the area/s where the plant is missing or dying for the Financial Controller to see and validate my requisition. With the proposed inventory plan, the Financial Controller was able to make a more accurate budget for landscaping and gardening.

Upholstery Material

Upholstery shop operation was one of my responsibility when I was working in one of the five star hotels in the Gulf Region. I checked and ensure that the upholstery of chairs, sofas or any furnitures in the hotel that needs re-upholstering are done on a regular basis. I basically go out and choose the materials needed, submit to the financial controller for cost appropriation and finally given to the general manager for approval. During those days there was no problem since the business was very good but when recession or economy went bad everything came to a halt. I had more than 300 rooms that needed re-upholstery at that time. One day I went to check how the upholsterer was progressing, then I saw a file of folded cloth that looks new and wondered where he might have gotten the materials from. I opened the folded cloth and saw one side of it badly faded while the other side looked new. It was easy for me to make the decision as the cloth was plain and had no design that needed matching, so I instructed the upholsterer to reverse the upholstery material in all the sofas and chairs room by room. What a big saving it was for the hotel.

Friday, July 3, 2009

Micro Fiber Cloth

I have just discover how this micro fiber cloth can clean mirrors or window glasses spotless. It can removed water marks and smudges without smear. One of the guest in the hotel had written in her comment card that she was amazed of how the mirrors and glasses were clean and spotless. All you have to do is wipe the mirror or glass with wet cloth then wipe it off with the micro fiber cloth and your mirror will be clean and spotless. Do not use windex as this will remove the fiber from the cloth and sticks to the mirror or glass. Just wet cloth with water then wipe with micro fiber cloth. It can make the stainless steel shine too and if used for dusting it takes off all the dusts out without leaving any signs of dusts in the furniture. Do not use any chemicals just water and the microfiber cloth.

Skeleton Work Force For Hotel Employees Activities

Hotel Management usually schedules hotel outdoor activities of the employees on period where the hotel is having low occupancy. This way each department head can schedule all their staff to join the activities. Let's say, a picnic has been set for two days. Half of the employees in each department will be scheduled on the first day while half will be at work. The next day, the batch who have attended the activities will be at work and the batch who had work will then be scheduled to join the employees outdoor activities. The next 3rd and 4th day will be the days off of the first batch and the 5th and sixth day will be the days off of the second batch. This scheduling will be based on the occupancy, otherwise the employees will be paid overtime if days off were not given due to the increased occupancy percentage.

स्केलेतों वर्क फोर्स

हवे यू एक्ष्पेरिएन्केद अ पिकनिक बीइंग स्चेदुलेद बी थे होटल मैनेजमेंट ओंओं वीक्दय्स ? उसुअल्ल्य एकाच डिपार्टमेन्ट इन थे होटल स्चेदुलेस ठिर एम्प्लोयीस ओं स्केलेतों वर्क फाॅर्स व्हेरें हाफ ऑफ़ थे स्टाफ इन थे डिपार्टमेन्ट अरे अस्सिग्नेद तो गो फॉर थे पिकनिक अस ठिर वर्क डे एंड थे सेकंड हाफ अरे स्चेदुलेद ओं थे सेकंड डे एंड ओं थे थिर्द डे विल बे थे देस ऑफ़ ऑफ़ थे फर्स्ट बैच एंड थे फौर्थ डे विल बे थे डे ऑफ़ ऑफ़ थे सेकंड बैच। इफ थे एम्प्लोयीस नीद तवो देस ऑफ़ थें ठिर स्चेदुले विल बे मदे तो फिट एवेर्य्बोद्य'स टाइम स्चेदुले.